Returns & Exchanges

At Rustic Bakery, we take great pride in the quality of our handcrafted treats; if your order arrives damaged or does not meet our freshness standards, please contact us within 48 hours for a replacement or refund.

Return Process

• 1.
  Contact Support

  Email our customer care team with your order number and a brief description of the issue regarding your baked goods.

• 2.
  Provide Documentation

  Attach clear photos of the damaged packaging or product to help our bakery team investigate the quality concern.

• 3.
  Review Process

  Our team will review your request within 24 hours to determine if a full refund or a fresh replacement shipment is appropriate.

• 4.
  Resolution

  Once approved, we will immediately initiate a refund to your original payment method or dispatch a new batch of artisanal goods to your door.